At SiA Clothing, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect certain information, including:

• Full name
• Billing and shipping address
• Mobile number
• Email address
• Order and purchase details
• Payment-related information
• Product preferences and interactions with our website
• Device, browser, IP address, and website usage information
• Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Arrange delivery of your purchases
• Process payments securely
• Send order confirmations and shipping updates
• Respond to your enquiries and customer support requests
• Manage your account, if applicable
• Improve our products, website, and shopping experience
• Send promotional communications where permitted and where you have opted to receive them
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website are processed through secure third-party payment service providers.

SiA Clothing does not normally have access to or store your complete card, banking, UPI, or other sensitive payment credentials. Payment information is handled by the applicable payment gateway according to its own privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment gateway providers
• Shipping and delivery partners
• Website and technology service providers
• Customer support or communication services
• Analytics and marketing service providers, where applicable

These parties may only receive information necessary to perform the services they provide.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, or business.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep your shopping cart functioning
• Remember your preferences
• Understand how visitors use our website
• Improve website performance
• Provide relevant marketing or advertising, where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

• New arrivals
• Products and collections
• Offers and promotions
• Special announcements

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil your orders
• Provide our services
• Maintain business and transaction records
• Resolve disputes
• Comply with applicable legal and regulatory obligations

When information is no longer required, it may be securely deleted or anonymized where appropriate.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent for certain uses of your information
• Opt out of promotional communications

To make a privacy-related request, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or other services.

SiA Clothing is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

SiA Clothing
148-A, Attur Main Road,
Namagiripet, Rasipuram,
Namakkal, Tamil Nadu, India

Email: siaclothingofficial@gmail.com
Phone: +91 86672 85669