Returns & Refund Policy

At SIA Clothing, every order is carefully checked and packed before dispatch. Since our products are prepared and quality-checked specifically for our customers, all orders are considered final once placed.

Please read the following policy carefully before placing your order.

1. RETURNS & EXCHANGES

We currently do not accept returns or exchanges. All orders are final once placed.

We recommend reviewing the product details and size chart carefully before placing your order.

2. REFUNDS

Refunds are applicable only in the event that the product is received damaged or has a manufacturing defect.

If you receive a damaged or defective product, please contact us as soon as possible after delivery.

To process a damage-related refund claim, the following is mandatory:

A CONTINUOUS UNBOXING VIDEO IS REQUIRED

The video must:

  • Be recorded continuously from the moment the package is received/opened.
  • Clearly show the sealed package before opening.
  • Clearly show the package being opened and the product being removed.
  • Show the complete product and the damage/defect clearly.
  • Have no cuts, edits, pauses, or interruptions.

Claims without a proper continuous unboxing video will not be accepted.

3. DAMAGED OR DEFECTIVE PRODUCTS

If the product is found to be damaged or defective and the claim meets our policy requirements, SIA Clothing may, at its discretion:

  • Offer a replacement, subject to availability; or
  • Process an eligible refund.

The resolution will depend on the nature of the issue and availability of the product.

Minor variations in colour, print, texture, or finish may occur due to photography, lighting, screen settings, or the nature of the fabric and will not necessarily be considered defects.

4. SIZE & FIT

Customers are requested to carefully refer to the SIA Clothing Size Chart and select the appropriate size before placing an order.

For added flexibility, our garments are provided with approximately 1 inch of extra margin on each side, wherever applicable, allowing for future fit adjustments.

Please note: Incorrect size selection does not qualify for a return, exchange, or refund.

5. QUALITY CHECK

Every garment is carefully inspected and quality-checked before dispatch.

We take reasonable care to ensure that the product reaches you in good condition. However, if you notice any damage or manufacturing defect upon delivery, please follow the claim process mentioned above.

6. HOW TO REPORT AN ISSUE

If you receive a damaged or defective product:

Step 1: Keep the product, packaging, tags, and invoice safely.

Step 2: Record and retain the complete, uninterrupted unboxing video.

Step 3: Contact SIA Clothing through our official customer support channel with:

  • Order number
  • Customer name
  • Clear photographs of the issue
  • Complete unboxing video
  • Brief description of the damage/defect

Our team will review the claim and get back to you after verification.

7. IMPORTANT NOTE

Please do not wash, alter, use, or damage the garment before reporting an issue. Any product that has been used, washed, altered, stained, damaged, or modified after delivery may not qualify for a refund or replacement.

OUR COMMITMENT

At SIA Clothing, we believe that every order deserves careful attention. From quality checking to packing and dispatch, we make every effort to ensure your purchase reaches you in the best possible condition.

Thank you for understanding our policies and choosing SIA Clothing. 

Contact Us

For questions regarding returns, exchanges, or refunds, please contact:

SiA Clothing
148-A, Attur Main Road,
Namagiripet, Rasipuram,
Namakkal, Tamil Nadu, India

Email: siaclothingofficial@gmail.com
Phone: +91 86672 85669