At SIA Clothing, we carefully pack every order and aim to dispatch it as quickly as possible.

1. Order Processing & Dispatch

Orders are generally dispatched within 24–48 hours after the order is placed.

Once your order has been dispatched, the delivery time will depend on your location and the courier service available in your area.

Please note that dispatch time and delivery time are different. Dispatch refers to when your order leaves us, while delivery depends on the shipping partner.

2. Shipping Time

The estimated delivery time may vary depending on the destination, courier service, and other logistical factors.

Delivery may take longer during:

• Weekends and public holidays
• Festivals and peak shopping periods
• Adverse weather conditions
• Unforeseen courier or logistical delays

3. Shipping Charges

Shipping charges are calculated based on the delivery location and applicable shipping rates.

The applicable shipping charge will be communicated or displayed at the time of placing the order.

4. Shipping Locations

We currently ship our products to eligible locations within India.

Delivery availability depends on the serviceability of the customer's address.

If a particular location is not serviceable, we will contact the customer where possible.

5. Tracking Your Order

Once your order has been dispatched, tracking details may be provided through the contact information associated with your order.

You can use the tracking information to check your shipment status.

Please allow some time for the tracking information to become active after dispatch.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery details while placing an order.

Please carefully check your:

• Name
• Mobile number
• House/Flat number
• Street and area
• City
• State
• PIN code

SIA Clothing will not be responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible.

7. Delayed or Lost Shipments

While we work with our shipping partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control.

If your order is significantly delayed or has not been delivered within the expected timeframe, please contact us so that we can assist you.

If a shipment is reported as lost by the courier, we will coordinate with the shipping partner and take appropriate action based on the circumstances.

8. Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.

You may be requested to provide photographs, an unboxing video, or other relevant information to help us investigate the issue.

Any replacement, return, or refund will be handled according to our Return & Refund Policy.

9. Failed Delivery

If delivery is unsuccessful because the customer is unavailable, the address is incorrect, or the shipment cannot be received, the courier may make additional delivery attempts or return the package to us.

Additional shipping charges may apply for re-shipping, where applicable.

IMPORTANT

Dispatch: 24–48 hours after placing the order
Delivery: Depends on your location and courier service

Thank you for choosing SIA Clothing.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

SiA Clothing
148-A, Attur Main Road,
Namagiripet, Rasipuram,
Namakkal, Tamil Nadu, India

Email: siaclothingofficial@gmail.com
Phone: +91 86672 85669